Quality Guidelines
  Important Information!

What we mean when we say our work is QUALITY:

Repairs, Restorations, & Installations

• LandCraft is Licensed & Insured

• Good Reputation, In Business Since 1978

• We are the Warranty Repair Center for a number of Marinas, Dealerships and Boat Manufacturers

• LandCraft and its Associates are Timely & Reliable

• You can always Contact us by Phone, Cell Phone, E-Mail and Conventional Mail

• We Operate a Year-Round Repair Facility & also Offer Mobile Repair Services

• We Specialize in Custom Color Matching Services

• We Repair Surfaces with Proper Materials

• Surfaces are Repaired to a Smooth, Even Finish

• Our Color Finishes are Glossy & Clear of Defects

• LandCraft Associates are Vigorously Trained and are Thoroughly Supervised

• We Repair According to Industry & Manufacturer Standards

• LandCraft is an Authorized Vendor at all Chicagoland Marinas

• We comply with all Environmental Rules, Regulations & Clean-Up Procedures

• In Every Boat Repair Process, We Protect all Accessories, including Canvas and Dock Lines

• We are Aware of Neighbor Boats While Working Mobile and Take Necessary Precautions to Protect them

Electronics/Stereo System Installations

• LandCraft Ensures Tight, Proper Connections

• Properly Hidden/Buried Wiring

• Tight, Proper-Fitting Components

• Proper Connections to Prevent Corrosion

• We Heat-Shrink Every Connection We Make (something that very few shops still do)

• Electronic Components are Installed Evenly and with Detail to Maintain a "Factory" Appearance

• Our Install Technicians are Hand-Picked and Experienced with Boats & Cars

• Technicians are Knowledgeable with Boating Layouts (where and how to mount speakers, tv's, etc.)

• Technicians are Thoroughly Supervised and Abide by All LandCraft Installation Guidelines

• Professional Lifetime Labor Warranty with Every Installation

Below is a "BEWARE OF" list of what everyone should look for before moving forward with a Boat Repair or Restoration.

BEWARE OF:

• Uninsured Companies/Individuals

• Unknown Business Reputation

• Un-Licensed Businesses

• Repairers that are Strictly Mobile (No Business Location)

ALSO WATCH OUT FOR THE FOLLOWING ISSUES:

• Difficulty in Correcting Warranty Claims/Issues

• Reliability Issues (not finishing job)

• Lack of Contact information (cannot reach a representative)

• Mis-Matched Colors of Paint or Gel Coat

• Uneven Repair Surface (lumpy, wavy, distorted)

• Sand Scratches in Paint or Gel Coat Finish

• Improper Masking (overspray)

• Incorrect Repair Procedures

• Use of Incorrect Materials (which may only be evident after repair is completed...possibly after time)

• Unqualified/Poorly Trained Labor

• Disregard for Environmental Rules & Regulations

• Non-Compliance with Vendor Applications

• Non-Compliance with Insurance Company/Manufacturer Standards

• Disregard for Accessories, Canvas, Fenders and Dock Lines of Boat

• Disregard for Neighbor Boats if Working Outdoors

Basically, when choosing a boat repair/restoration repair facility, be aware of the above listed guidelines that are of importance to you.  An unqualified, non-reputable, poor-quality repair company or individual laborer may leave you the following nightmare with a repair or restoration: A lumpy surface, with a dull - possibly scratched finish, color mismatch, and worst of all, an unsafe structure.  They may charge you more money while in process of the repair without prior consent to beginning the job, or they may leave a job unfinished and in worse condition prior to beginning repairs.
 

Below is a "BEWARE OF" list of what everyone should look for before moving forward with a Stereo/Entertainment System Installation.

BEWARE OF:

• Loose Connections

• Exposed, Dangling Wires

• Broken Panels

• Torn Carpet

• Loose Fitting Components

• Rattling

• Unqualified Electronics Technicians

• Disregard for Boat/Car Appearance and Installation Locations

• Uninformed/Poorly Educated on Audio/Video Equipment and Equipment Output

• Uninformed/Poorly Educated on Boat Layout (where and how to mount speakers, flat panel TV's, ect.)
   

"The individual boat repairers, electronics installers and mechanics who are not allied with any boat repair shop are free of the normal operating costs of established businesses, these individuals often charge labor rates that are 30% to 50% below industry rates. Human nature being what it is, many consumers shop for boat repairs on price alone and put little consideration into what will happen if the job isn't done right. Individual repairers may skip adequate personal liability, property damage and workman's compensation insurance in case of damages or injuries altogether because of it's expense. If anyone gets hurt on the job or a job is not completed correctly/safely you could be fully liable."
- Boat US Magazine