FAQ's

A N S W E R I N G  T H E  T O P

FAQ's


Business Questions


  • What are your business hours?

    We are open for business Monday-Friday 10am-6pm.

  • Where are you located?

    We are located at 1604 Caton Farm Rd., Lockport IL 60441. Our business can be found at the NW corner intersection of Weber Rd. and Caton Farm Rd. See a map with directions on our contact page.

  • How do I get a repair estimate?

    A concise repair estimate is only written when a boat is scheduled for inspection and left at our facility for repair. A free verbal estimate is always accommodated if you want to email photos of damage for an estimator to review.

  • How do I schedule a repair service?

    Send over your information through our contact page and attach pictures showing the severity of damage. An estimator will be in touch with soonest repair availability.

  • How did a boat shop come up with the name LandCraft?

    The name was inspired by the old nautical saying "Land was created to provide a place for boats to visit."


Repair Questions


  • Is there a recommended time to get boat repairs completed?

    If boat damage is structural in nature (exposed fiberglass under waterline, taking on water, etc), you will want to get that repaired right away. We prioritize structurally damaged boats and can get you immediately scheduled for prompt repair service.


    For cosmetic repair services, if damage is not affecting the use of the boat, we usually suggest that you enjoy the summer boating and bring it in for repairs when you're done for the season.

  • How long does a typical boat repair take to complete?

    This depends on: 

    (1) The extent of damage

    (2) If it is an insurance claim

    (3) Replacement parts availability (if applicable)

    (4) Our current workload


    An estimator will be able to discuss possible repair timeframes after reviewing the scope of watercraft damage. An insurance claim can delay the repair process by 2-5+ days due to the standard timeframe of insurance company review and estimate approval. 


    During the peak season (April-July), it is not uncommon for us to be booked for 4-6 weeks or more.

  • How long does a complete boat restoration take?

    It depends on the scope of your restoration project and our current workload and schedule. Typical complete (exterior/interior) factory restorations can take 9-12 months.

  • How does your repair waitlist work?

    Due to the high demand of our services we currently have a repair waitlist.


    Structurally damaged watercraft (severe damage, risk of sinking, insurance claims, etc) are prioritized for repair and receive the fastest service with shortest wait time.


    Cosmetic damage and damage that doesn't affect the use of the boat (minor imperfections, small damage, etc) have a longer wait time. We recommend addressing cosmetic damage during the off-season when you're done using the boat.

  • Can you guarantee a boat drop-off or job completion date?

    With many variables that impact our schedule, we cannot guarantee boat drop-off dates or job completion dates.


    When we have space available for your boat we will call to schedule a drop-off date/time, and when we complete repairs to your boat we will give a call to arrange boat pickup.


Service Questions


  • Can you repair my fiberglass car/motorcycle/RV?

    We can repair anything made out of fiberglass or composite material!

  • Can you manufacture fiberglass or composite parts?

    We can manufacture, fabricate or custom design any small run fiberglass component that you can imagine.

  • Do you repair motors or offer marine mechanical services?

    No, we do not offer mechanical services.

  • Do you winterize boats or waverunners?

    No, we do not offer winterizing or shrink wrapping services.

  • Do you offer watercraft storage?

    No, we do not have watercraft storage availability.

  • Do you offer mobile repair services at home residences?

    No, we are not licensed or insured to repair in residential areas.

  • Do you sell boat repair supplies?

    No, we are not licensed or insured to sell hazardous materials.


Cost Questions


  • Do you provide free estimates?

    Verbal estimates are free for those simply interested in a ballpark cost of repair.


    We do not provide written estimates for jobs that are not at our facility for hands-on inspection and repair.

  • What's a general cost of repair?

    We can't provide a repair cost without inspecting the damaged watercraft. Costs vary based on each year/make/model and the repair method that each watercraft requires for a proper repair.


Payment Questions


  • Do you accept credit cards?

    We sure do! Visa, Mastercard, Discover and American Express.


    Please note, we charge a 2.9% credit card convenience fee on any amount paid by credit card.

  • Do you accept insurance payment?

    Yes we do! We handle insurance claims as well as accept insurance claim checks to cover the cost of repair.

  • Can I get financing for a boat repair or restoration?

    Yes! Independent third-party options for financing a repair or restoration are available. Click here for financing options

Give us a call at 708-385-0717 if you have any other questions that we didn't answer here. We're always happy to assist!

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