FAQ

FAQ's

Do you provide free estimates?
When a boat is brought to our facility in Crestwood Illinois, upon appointment, we will provide a FREE verbal or non-itemized repair estimate.

Insurance claim handling and estimating incurs a cost that is considered either:
• A deposit if you are getting insurance repairs completed at LandCraft Marine (essentially, the claim handling service is free).
• Or, a non-refundable claim handling fee if you are not getting repairs completed.

Our insurance claim handling and estimating service incurs an upfront fee which is applied to the invoice balance as a deposit if repairs are completed by our company, or a non-refundable claim handling fee if repairs are not completed. For a non-refundable travel fee, an estimator can also travel to your residence, workplace or marina (within our service territory) to evaluate and estimate boat damage. An appointment is required in advance and availability is based on our current workload. We do not provide free insurance claim handling and estimating due to the administrative costs involved. 

Do you repair boat or jet ski motors, or offer marine mechanical services?
No. Boat mechanical work is the only service we do not offer.

Can I email or come to your office with pictures and discuss my boat repair concerns?
You can email pictures for an estimator to review, and a ballpark price range may also be provided if enough information is received. You can also stop by our office with pictures, but it is recommended that you call ahead or make an appointment for a quick 5-10 minute meeting to ensure an estimator is present to discuss pricing and options. If you require a longer appointment or are interested in an in depth consultation, we can schedule that at your convenience as well.

Please note***
Quotes by picture or descriptions of damage are not considered accurate and we cannot stand behind any price quotes or price ranges that are provided by email or phone. As in every repair service industry, damage must be evaluated in person for an estimate to be accurate.

Is there a recommended time to get boat repairs completed?
If boat damage is structural in nature, you will want to get that repaired right away, even if it is in the middle of the summer boating season. We can get you immediately scheduled to be hauled out of the water for prompt repair service (if necessary), and we work daily until the repairs are complete and the boat is back in the water for your enjoyment ASAP. For cosmetic repair services, if damage is not affecting the use of the boat, we usually suggest that you enjoy the summer boating and bring it in for repairs when you're done for the season.

How long does a typical boat repair take to complete?
It all depends on the extent of damage, if it is an insurance claim, if the boat is at our location or at a marina, and our current workload. Typical waverunner (jet ski/personal watercraft) damage is repaired within one (1) week. Boats trailered to our Crestwood Illinois repair facility are also typically repaired within 1-2 weeks for “average” amounts of damage repair. Mobile repairs are typically dictated by weather conditions, air temperature, and marina or ship yard schedules. An insurance claim will usually delay the repair process due to the standard time-frame of insurance company review and estimate approval. During the peak season (April-July), it is not uncommon for boat repair shops to be booked for 4-6 weeks or more.

What is your labor rate?
Our labor costs are consistent with Chicago area boat repair facilities and insurance company claim estimates. Our labor is based on a per-job basis. Estimating boat damage repair is very unique and technical in nature due to the extreme range of boats in operation - variations in manufacturers, boat age, boat size and era of manufacturing. It is nothing like car repair estimating where there are standard guides that provide parts pricing/availability and labor time/prices for cars of the exact same manufacturer, make and model. No two boats are the same, even when made by the same manufacturer (variations in fiberglass thickness, gelcoat colors, parts and accessories). There are no boat repair guides. Many boat manufacturers no longer keep stock of decals or replacement parts, which makes the repair and parts sourcing process even more difficult. 

Do you offer discounts?
We certainly do! However, we only offer discounts during the off-season (November-March).

Do you offer mobile boat repair services at home residences?
No.

Can you repair my fiberglass car panel?
We can repair anything made out of fiberglass and composites.

Can you manufacture fiberglass or composite parts?
We can manufacture, fabricate or custom design any fiberglass component you can imagine.

Do you repair aluminum boats?
Yes, and we may be one of the only facilities in the Chicago area that does! It's a special skill to repair aluminum boats, and riveted and welded hull boats require different repair techniques that our team of technicians have mastered.

Do you offer a repair warranty?
We keep a record of repairs completed on our clients' boats, and we do guarantee that our fiberglass repairs are structurally sound, meeting or exceeding manufacturer, USCG and insurance company standards. Our materials will withstand all normal use, wear and tear. Our repairs will simply never "fail" because we use the proper materials and proper repair procedures. We are not an auto body shop. We are a fiberglass and composites shop; that is our specialty and we only use commercial and industrial grade composite materials.

Since we cannot verify if a client keeps up with the maintenance of their boat, including annual buffing/waxing, nor can we verify if a client re-damages their boat or brings it to another repair facility, we cannot offer a "blanket" warranty to all clients. Furthermore, stress cracks and other miscellaneous cosmetic issues may be inherently due to factory defects and cannot be warrantied. HOWEVER, based on a rule of timing and visual inspection, we will know if there has been any problem with a repair; if it is acknowledged that our structural repair has not met manufacturer standards we will re-repair the issue of concern at no cost to you. PLEASE NOTE, this has NEVER occurred in our 39 years of business!

Do you accept credit cards?
We sure do! Visa, Mastercard and Discover.

How much does it cost to re-gelcoat or re-paint my boat?
We get this question a lot and we always ask the question: why would you like to re-gelcoat or re-paint your boat?  Is the finish chalky or faded?  Or do you not like the existing color scheme and want to change the colors?  Depending on your answer, we always recommend refurbishing/restoring the existing finish of the boat, if it is possible.  Otherwise, our simple answer on cost to re-gelcoat/paint a boat is that it's expensive, no matter what size boat you have.  Gelcoat is more expensive than paint, but both processes are thousands-of-dollars expensive.  

We are not a Maaco shop and we do not do quick spray-paint or roll-paint jobs.  If you're looking for a cheap paint job, you'll get cheap results, and we don't do cheap results.  Our reputation is and always will be that we provide the most quality boat repair services with quality results.  LandCraft Marine's refinishing services are high quality and detailed.  We take pride in our work and our reputation depends on the quality of our work.

What is the approximate cost to restore/refit a boat?
It depends on many factors and "restoration" is also a very subjective term. What is the age, make and model of the boat? What do you want to accomplish in a boat restoration? Some people only want a cockpit remodel where the carpeting is replaced and all cockpit seating is re-upholstered. Some people want to restore the existing gelcoat finish or re-paint or gelcoat their boat in its original colors. Other people want to completely change the color of the boat and all upholstery, and they want to add a sound system, wakeboard tower, lighting and other specialty accessories. Some boats need new windshields, which may either need to be retrofitted or custom built, some clients want all original parts and accessories which take time and cost to source out, some clients want their boat trailer refinished to match. Custom fabrication is also sometimes needed in a restoration. As you can see, restoration has a subjective meaning to many different people. One thing we can say though, anything you dream we can build. Our restorations never come close to or exceed the cost of a new boat in the same manufacturer lineup of new, comparable boats.

An important side note***
We will not restore or remodel any boat until it is in proper and good running condition. The mechanical aspect of the boat is most important, and you want the engine to be in good shape for many years, to keep up with the boat design and future restoration. Furthermore, if your boat requires structural repairs, or transom, stringer, flooring or other repairs, then the cost of the job will also be higher. We will decline any boat that we deem unfit for a restoration, unless there is a unique sentimental value or desire by the customer. We are an ethical company that understands the trust that clients have in our abilities, expertise and knowledge - because of this we take each restoration job inquiry/request very seriously and utilize money where it would best suit the client's goals and budget.

How long does a boat restoration take?
Again, it depends on the scope of your restoration project and our current workload and schedule. If your definition of a restoration is new carpeting and upholstery, the job can take a couple of weeks. If your definition of a restoration is changing the color scheme of your runabout's exterior and interior, adding new electronics, etc., the project could take months. If your definition of a restoration is a complete interior remodel of a 50' yacht, the project could take an entire fall-winter season or longer.

Can I get financing for a boat restoration?
Yes! We are working with SunTrust Bank and their LightStream division for boat repair and restoration loans. They offer competitive rates and provide a good option for those looking to avoid using a home equity line of credit, savings or credit card. We regularly review the financial industry for options in getting our clients the best financing options and rates, for those who prefer to finance large repairs or restoration projects. Surprisingly, there are very few firms that provide boat repair/restoration financing, despite offering the same service for automotive clientele. You can be sure that when new or alternative loan options become available we will surely post the information to our site!

Does a restoration increase the value of my boat?
Possibly, but not necessarily. A restoration will definitely make your boat more desirable to use and also appeal to buyers when you are willing to sell it. You may recover the majority of your investment or even profit on the sale, but it depends on the boat and the market. Just like anything else, the value of something is always what someone is willing to pay for it. When you look at boat value guides there are no options to review and value restored or renovated boat conditions. However, there are always boat manufacturers, makes and models that are excellent in structure and retain value, which may be very much worth restoring for value or profit. Furthermore, compared to current prices of new boats, it is much cheaper to restore or refit a quality older boat at a fraction of the cost of a new boat. A restoration or remodeling of a boat to your exact specifications and desires is a pretty cool feature even new boats can't offer!

Should I restore my boat as an investment?
It depends on your plans for the boat and the market. In general, a boat is never really an investment. Boats depreciate like everything else. However, if you plan to enjoy your boat for many years, keep your boat as a family heirloom, or just create a boat uniquely designed for you, then it is an investment towards your enjoyment - like a superb vacation that will last much, much longer! Your boat will also likely catch a better selling price and sell faster if it is updated and restored to a quality original or aftermarket condition. Again, it really all depends on the type of boat you have, the sentiment behind the boat, and your individual use or plans for the boat.

Do you offer consultation services to go over boat repair or restoration options?
We certainly do. Since a refit consultation entails a block of time in our schedule to devote to your project, questions and concerns, we do charge a small fee for a consultation. This fee is applied to any work we complete on your boat though! You can even use this time to "pick our brains" of expertise and information, take notes and do the project yourself or source it out to someone else. Our concern is to just get paid for the time we invest.

Do you sell marine repair supplies?
No. The materials we use are hazardous and are extremely dangerous if handled by untrained or inexperienced individuals. We cannot provide instruction on material use nor recommend hazardous material use due to the risk and liability involved.

Can you tell me where I can buy repair products and supplies?
We get our products and supplies from industrial suppliers, which the general public is unable to access.  If you are interested in DIY boat repair supplies you may want to check out local ship stores, like West Marine.
WestMarine.com

Do you provide repair instructions for Do-it-yourself projects?
No, and for a few reasons. It's a liability if we instruct you to use hazardous materials that could harm you, others or your surroundings. You may want to look into hobby centers, books or other sources for guidance (with caution) for DIY projects. In many instances we do not recommend DIY boat repairs or projects due the costly mistakes that can occur, and we cannot forget to mention the amount of incorrect information online. However, if you require our expertise to repair or refinish any portion of your project, we are happy to assist.

How does a boat shop come up with the name LandCraft?
The name is unique and fits because "Land was created to provide a place for boats to visit."  As boat and fiberglass craftsmen, we thought LandCraft was a fitting company name.

I have questions that you didn't answer on this FAQ page.
Please contact us at 708-385-0717 with any other questions or concerns. We are happy to talk boats or composite projects anytime!

13626 Cicero Avenue
Crestwood, IL 60445
708-385-0717
Call Us

Send us a message

Share by: